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Frequently Asked Questions

shipping Policy

For Prints

Shipping is free with a minimum order subtotal (after discounts) of $150.00 or more and $19.95 for orders under $150.00 within North America.  Free shipping does not apply to *wholesale accounts or to addresses located in Hawaii, Alaska, Yukon, NWT, and Nunavut.  Shipping to those locations will be quoted separately.* A wholesale account is defined as any account with negotiated contract pricing less than our standard discounts.Shipping will be quoted separately for locations outside continental North America, please contact us for pricing.

Average turnaround time for printed products is between 5-7 business days and 7-10 business days for facemount to acrylic and framed prints. However, depending on order volume our turnaround time might be a little quicker or longer.  If you require your order by a specific date please contact us to confirm.  From mid-November to Mid-January the production times may also increase due to the holiday season.  Please note shipping time is extra.

All print orders are carefully packaged to prevent damage during transit.   However, if damage or loss does occur please contact us immediately and take pictures of the damage to the packaging as well as the damage to your print.  DO NOT THROW OUT any damaged materials until advised by us as the shipper may request an inspection.  No cash refunds will be given for damaged shipments.


FOR ORIGINALS & Note Cards Shipping times range from 3-9 business days. Tracking information will be emailed to you as soon as available. Shipping for these items will be based on cart totals:

  Cart Total                           Shipping

Up to $20                              $5.00

$20.01 to $$39.99                  $10.00

$40.00 to $99.99                   $25.00

$100.00 to $249.99                $30.00

$250.00 to $399.99                $40.00

$400,00 and more                 $75.00

These shipping costs are for destinations within continental North America.  For other locations please contact us for a quote before ordering.

All items ship from Ontario Canada.  Custom duties and import taxes are not included and are the responsibility of the purchaser.


CURRENCY 

All prices  are in Canadian dollars.


Returns

All sales are final. 

If your prints or an original art work arrives damaged, please keep all packaging and contact me at info@eddieliart.ca (please include your order number).


keep up with my new work

We would love for you to be the first to know about any new work! An easy way to stay in the loop is by signing up for our newsletter [insert link to newsletter sign up] !

You can also follow us on our social media pages as we are constantly posting about new work!

Instagram: @eddieliart

Facebook: eddieliart


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The presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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